Managed IT Services

Our managed IT services involve the monitoring, assessment, and management of all your hardware, software, and computing resources. Our consultants have demonstrated their ability in numerous projects to deliver automated solutions that elevated our clients’ business processes to the level of their ambitious digital goals.

Ronwell’s IT Consultants:

  • Combine technical and business consulting skills to assess your business processes and identify strategic areas of improvement based on your IT capabilities.

  • Improve the quality and speed of incident resolution in the areas of IT management, business process change management.

  • Identify the right IT vendors and choose the best products that will fill the gaps in your existing IT environment.

  • Understand your business units to look for synergies that could be driven by the proper integration of ITIL guidelines as well as processing of other certifications such as ISO 20000 and 27001.

  • Monitor all infrastructure and network operation center (NOC) related issues.

Our Capabilities:

  • Assess your existing IT processes and structures to figure out the right technological solutions that will accelerate your IT services.

  • Move to a predictable SLA model, wherein we introduce remedying mechanisms that will incentivize your service providers to provide a high level of satisfaction.

  • Collaborate with you to determine KPIs to assess the performance of your IT service providers and manage all service providers in case of multiple external engagements.

  • Automate tedious and inefficient business processes to allow you to allocate your precious resources to more important business areas.

  • Partner with your organization to create an accurate representation of your IT value proposition for your clients and stakeholders.

Our step-by-step approach

First Step

Need-based Business Unit Assessment

Second Step

Investigate the market for the right vendors and products

Third Step

Assist with the implementation process and set KPIs

Last Step

Measure the results and provide further improvements

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