What is Robotic Process Automation?
RPA technologies are software bots that can automate manual, rule-based processes mostly done by humans. With RBA, tedious and costly back-office work can be done in a matter of minutes. Another key benefit of RPA is that it leaves human-error out of the equation, which tends to happen in repetitive tasks.
How Does It Work?
Suppose your HR department receives hundreds of emails on a given day and that your employees have to download the PDF attachment of every email to later transfer the data to an Excel sheet. They log into a system where they enter the data to generate invoices. Finally, they have to send a confirmation email back to each customer, saying that the process is completed.
Robots can connect to and communicate information between each of these applications (your email app, Excel, and web-based invoice platform) by themselves. For the same task, a single robot can outperform a hundred human workers doing the same work manually. RPA saves not only operational costs; it also improves the accuracy of similar core business processes.
Robotic Process Automation Solutions:
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Capture and interpret existing IT applications
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Communication between IT applications
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Enable transaction processing
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Data manipulation
The Key Benefits of RPA:
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Improved accuracy
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Timeliness
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Reduced operational costs
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More flexibility
